| Who reviews your documents | You do — against a checklist written for the general case, not for your circumstances. | Usually nobody. Automated validation checks that fields are filled and formats are valid, not that a bank statement supports the trip you have described. | A named case handler reads every file end to end, then a second pass checks it against the consulate's current requirements before it is packed. |
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| What happens if something is weak | You find out at the appointment, or in the refusal letter — by which point the fee is spent. | A weak document passes straight through, because nothing in the process is looking at strength. Completeness and persuasiveness are not the same test. | We tell you before you file, in writing, and say what would strengthen it — a different statement period, a clearer sponsor letter, a cover letter that explains a gap rather than leaving it to be guessed at. |
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| Are hotel and flight bookings verifiable | Depends what you buy. Free 'dummy' itineraries are widely sold and routinely fail verification when a consulate checks them. | Often sold as an add-on, with no assurance the reservation is still live at the moment the consulate looks at it. | Hotel confirmations are real, verifiable bookings covering every night declared, and flight itineraries carry live PNRs that pass airline verification — timed to stay valid through your appointment date. |
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| Choosing the right consulate | Your responsibility. Filing at the wrong consulate is one of the most common avoidable errors on a multi-country trip. | Not covered. The form is completed for whichever country you select. | We confirm which consulate is competent for your itinerary — main destination, or first entry where the stays are equal — on the consultation call, before anything is booked. |
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| If the application is refused | You read the refusal grounds and decide what to do next on your own. | Typically outside the scope of the service; the form was submitted as instructed. | We go through the refusal grounds with you and set out what a stronger resubmission would need. What we commit to is set out in the policy below. |
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| What it costs you in time | Commonly a working week or more spread over several evenings, most of it spent establishing what the current requirements even are. | Under an hour on the form. The document-gathering is unchanged. | A 20-minute call, then you upload documents against a personal checklist and respond to review notes. The assembly, ordering and bookings are ours. |
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| What it costs | The consulate's own visa fee only — currently €90 for adults. | A low fixed fee, plus the same consulate fee, plus whatever you add on. | A fixed quote agreed on the call before you commit. Consultation is free, and the consulate's fee is always separate and paid directly to them. |
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